JIRA Service Desk: The New Portal for NSSP/BioSense Technical Assistance – International Society for Disease Surveillance

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Time and Date: Tuesday, February 3, 2015 from 1:00 – 2:00pm EST

Presenters

Soby TadjalliTerence Merritt

Max Worlund

Description

 An introduction to the NSSP Service Desk portal for technical assistance which is replacing the old “BioSenseProgram” help desk email with This e-mail address is being protected from spambots. You need JavaScript enabled to view it email address.

Agenda:

  • Create Your Service Desk Account
  • NSSP Service Desk Dashboard
  • Manage Your Service Desk Account
  • Enter, View and Respond to Your Requests
  • Service Desk Walkthrough
  • Questions

Slides

JIRA Service Desk Webinar 2.3.15 from ISDS on Vimeo.

Webinar Report